FAQ

Each graphic tee is designed by a local creative. We collaborate with these talented creators to bring their unique stories and artistic visions to life.

At this stage, we’re unable to offer our designs in multiple colours as we’re focused on ensuring the highest quality and attention to detail for each piece. However, we completely understand the desire for more colour options, and it’s something we’re actively exploring for future releases. Your feedback is incredibly valuable to us, and we’re excited about the possibility of bringing more variety to our collections down the track!

Definitely! Each artist has a dedicated profile on our website where you can discover their background, inspiration and creative process.

We’d love to hear from you! As a small business, we’re currently focused on launching and growing, but our vision is to include more talented artists in future collections as we expand. If you’re interested in being a featured artist, we’d love to see your work! Reach out to us via our contact us page or DM on Instagram. 

BakUp Clothing is proudly crafted in responsible and ethical factories that meet internationally recognised standards.

Each garment is produced in facilities with proper accreditations, ensuring safe working conditions, fair wages, and environmentally sustainable practices. These certifications include OEKO-TEX®, which guarantees textiles are free from harmful substances, and other globally respected ethical manufacturing standards.

We are committed to making a positive impact by offering high-quality apparel while supporting responsible and transparent production processes.

We typically need 1-2 business days to prepare your order, and standard shipping takes 2-8 business days to arrive. Once your order ships, you'll receive a tracking number via email to monitor its progress. For more information please check out our shipping policy.

If you have any questions or concerns, don't hesitate to reach out to us!

We aim to process and ship orders quickly. Processing time is 1 - 2 business days and standard delivery is 2 - 8 business days. Delivery times depend on your location, but you'll receive updates and tracking information once your order is on its way.

Currently, we ship within Australia, but we’re working on expanding to other locations in the future.

We’re happy to accept returns for an exchange or store credit within 14 days, as long as the item is unworn, unwashed, and still has tags. Please note, this applies to full priced items only. If your item has a manufacturing fault (not general wear and tear), we can offer a refund, replacement or store credit.

For more details check out our returns policy.